AI agents, integrated
into the workflows
your business already runs.

Bring one business process. We map it, identify the highest-value agent opportunity, build the workflow, connect the tools and approvals your team already uses, and operate it in production — with humans in control where it matters.

Process input
Agent system
Production output
Approval
Controlled agent workflowYour process, connected to a production agent
CONNECTED SURFACES

Agents return work to the tools your team already operates in — not a separate AI app.

Salesforce
HubSpot
Zendesk
Notion
Slack
Gmail
Snowflake
Jira
Linear
Postgres
+ 40 more via REST / GraphQL / SDK
THE PROBLEM WE SOLVE

Most AI projects fail because they never touch the real process.

A demo isn't a workflow. A prompt isn't an operation. Golem Workers starts from the business process — its inputs, owners, bottlenecks, approvals, and downstream systems — and only then decides where an AI agent earns its place.

GENERIC AI VENDORWhat you usually get
  • Sells a platform or chatbot template
  • Starts from the model, not the process
  • Demos in isolation, breaks at integration
  • No ownership after handoff
  • Vague metrics, no production SLA
  • Approvals and risk are an afterthought
Golem WorkersHow we work
  • Diagnose the real workflow first
  • Pick the highest-value agent opportunity
  • Build inside your tools, data, permissions
  • Human approvals where decisions matter
  • Measure against one business metric
  • Operate, monitor, iterate after launch
COMMITMENTWe stay accountable until it works in production.

From business input to production output — one connected system.

Five operational stages every Golem Workers engagement is structured around. Select a stage to see what lives inside it.

STAGE 03

AI agent layer

Specialized agents that reason, call tools, prepare work, and coordinate tasks across systems — built for one process, not for everything.

Tool-using reasoning agents
Multi-step task graphs
Confidence + retries
Versioned + replayable
SCHEMATIC / STAGE 03FIG. 02
1
01Business input
2
02Process context
3
03AI agent layer
4
04Control gates
5
05Business output
Latency
<2s
Auto
92%
Approval
8%
WHAT WE ACTUALLY DO

An engineering practice, not a marketplace of templates.

Six disciplines we bring to every engagement. They map directly to the operational risks a serious business has when introducing AI into real work.

C-01

Process diagnosis

We sit with the team. We map inputs, owners, exceptions, current cycle time, and where quality breaks today. Before any model is chosen.

Workflow mappingBottleneck auditMetric baseline
C-02

Agent engineering

Specialized agents that reason and call tools — versioned, testable, replayable. Not a prompt living inside a chat window.

Tool-using agentsTask graphsEval + replay
C-03

System integration

Agents read and write inside CRM, ticketing, docs, email, data warehouse, and internal tools — using your auth, your scopes, your audit trail.

CRM + ticketsWarehouse + APIsSSO + scopes
C-04

Control & approvals

Confidence thresholds, human approval gates, escalation rules, and a full audit log. Operations stay accountable, not opaque.

Approval thresholdsEscalation policiesFull audit trail
C-05

Production operations

Live monitoring, error budgets, drift detection, regression evals, and a named on-call engineer. The agent has an owner.

SLO monitoringDrift + evalOn-call support
C-06

Data & infrastructure

Your data stays inside your perimeter where it must. Deployment in your cloud, isolated environments, configurable retention.

VPC deployData residencyRetention controls
THE PILOT PATH

A bounded path from one process to production value.

Usually up to six weeks to a live pilot. Enough time to test measurable business metric movement without turning it into a transformation program. One process, one pilot, one credible path to production.

WK 01

Process diagnosis

We sit with your team. We document the current workflow — owners, inputs, outputs, exceptions, current cycle time, current cost.

OUTPUT
Workflow map + metric baseline
WK 02

Opportunity scoping

We pick the single highest-value agent moment. We define the business metric to move, the approval policy, and the production exit criteria.

OUTPUT
Pilot brief + success criteria
WK 03–04

Agent build

We engineer the agent inside your tools and data. Versioned, tested, evaluated, with confidence thresholds and approval gates wired in.

OUTPUT
Production-grade agent in staging
WK 05

Controlled rollout

We launch in shadow mode, then in supervised mode, then in production. Real traffic. Real outcomes. Real measurements.

OUTPUT
Live agent + observability
WK 06+

Operate & iterate

We monitor, evaluate, fix regressions, expand scope, and stay accountable for the business metric the pilot promised to move.

OUTPUT
Ongoing SLO + on-call support
Pilot timeline
Usually up to 6 weeks
Scope
1 process · 1 metric
Risk model
Bounded · approval-gated
After launch
On-call + iteration

Built for operations, not for demos.

Agents touching real workflows have to behave like the rest of your production infrastructure. These are the guardrails we wire in before anything sees a live customer.

Data access by least privilege

Agents operate inside scoped credentials. Access is auditable, revocable, and aligned to your existing SSO and IAM.

Humans in the loop where it matters

Approvals on monetary thresholds, customer-facing replies, irreversible actions, and anything your business defines as sensitive.

Full audit trail

Every input, decision, tool call, and outcome is logged and replayable. Nothing the agent does is opaque to your team.

Deployed in your perimeter

Run in your cloud account when needed. Data residency, retention, and isolation configured to your compliance posture.

Monitoring & drift detection

SLOs, error budgets, evaluation regressions, and live drift detection. We catch problems before your customers do.

A named engineer on call

Every production agent has an owner from our team. You don't reach a ticket queue. You reach the person who built it.

Bring one process.
We'll map it, build it,
and run it.

Tell us the workflow that's slowing your team down. We'll review it, confirm whether it's pilot-ready, and send back the fastest credible path to production.

No platform commitment to start
Bounded pilot, usually up to 6 weeks
Approval gates wired in from day one
We respond within 24 hours
PILOT REQUEST

Show us the workflow worth improving.

Submit one real process and we will review where an AI agent can create measurable operational leverage.

PROCESS

What work slows the team down today.

TEAM

Who handles it and how many people are affected.

METRIC

The business outcome the pilot should move.

Submit request

Process descriptions are treated as confidential.

FAQ

The questions operations leaders ask first.

Practical answers. No hype. If you don't see your question, just write it in the pilot request — we answer those personally.